Telescan offers our business 24/7 Tech Support if there is ever a issue.
They are always working hard at making sure everyone that uses their
system is up to par with updates. They make sure they send all their clients the
latest updates and changes of the system to better the ways the system works.
We are able to look at any operators screen to monitor all operators of
what they are doing at all times.
Telescan also includes an internal messaging system so we can easily
notify operators of changes in accts, new instructions, etc.
Our computer & telephone systems feature a Natural Gas Powered Back up Power Generater in the event of a power loss.
All of our workstations feature up to date versions of Windows XP
Our system are continously monitor by Anti Virus and Malware software
Any machine that is connected to the internet is protected by Cisco Firewalls